Frequently Asked Questions

Therapy Services

How do I book an Evaluation?

Call or text (786) 529-2558, leave your name, number and we will contact you with availability -OR- Fill out this form here.

What is your current availability?

We are open Monday-Friday 8am-4pm. We accept new clients based on availability.

Do you take insurance?

We are out-of-network providers with all insurance companies. We may provide a superbill for therapy services upon client’s request. Client is responsible for all insurance claims and submissions.

What is the price for speech therapy services?

See pricing here.

Do you accept evaluations from other centers?

We will review the evaluation and determine if the report contains pertaining information for us to begin services. If the evaluation is older than six months or close to six months, a new evaluation is needed.

Do you see patients only in the office?

We see patients primarily in-office. Contact us regarding out-of-office visits availability.

What is “Patient Portal”?

Our patient portal is for clients who receive speech therapy services at our office. This system is utilized to send documentation and secured communication between parents and SLPs. For more details regarding patient portal information click here.

What should I do before my appointment?

Please plan to arrive on time. We ask that you fill out intake forms at least 24 hrs prior to your appointment. Intake forms will be on your patient portal.

Group Classes

What should I bring to class? Comfortable clothes, wipes, socks.

Where are classes located? 7800 SW 57th AVE SUITE 107. South Miami, FL.

What if I’m not concerned about my child’s speech or language development? We find our classes to be beneficial for ALL children as they socialize during structured play activities in a small group environment.

What if I’m not sure in which class to register my child? Our classes are divided by age groups, please see age groups and class names under class description here.

Are these classes considered therapy for speech and/or language? No. Although these classes would be beneficial or supplemental, it is not meant to replace therapy. If you think your child may need a formal evaluation, please contact us. We offer speech and language therapy services, consultations and screenings.

What language are the classes conducted in? Classes are conducted in English and occasionally host classes fully in Spanish. All SLPs are bilingual and may accommodate a Spanish speaking child as needed.

Does a parent or adult have to participate? Yes. Our goal is for parents or caregivers to learn the strategies we use during class to carry over at home to provide a rich language environment. Also, adult must be present and is fully responsible for the child.

What if I can’t make it to a pre-registered class? You may reschedule from confirmation email received when doing so at least 2 days prior to scheduled class. If window passed, please send us an email. See terms and conditions.

Do you offer refunds? We understand extenuating circumstances do occur; therefore, we may offer a refund on a case-by-case basis. No refunds due to bad weather or NO shows. Refund fees will apply. See complete refund policies under terms and conditions.